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Cookie Policy Template for Saudi PDPL

A copyable cookie policy template, written in Arabic first with an English version, covering what Saudi Arabia's Personal Data Protection Law expects from an online store that uses cookies and tracking tags. Fill in the square brackets, remove what does not apply to your store, and publish it.

Template last reviewed:

Before you copy

What must a PDPL cookie policy say?

PDPL treats a cookie that can identify a visitor, directly or indirectly, as personal data, and requires explicit, informed consent before it is processed unless another legal basis applies. Consent is only informed if the visitor knows what they are agreeing to — that is the policy's job. A policy aligned with PDPL answers six questions:

  1. 01

    Who is collecting the data?

    The registered name of the business and how to contact it about personal data.

  2. 02

    Which cookies are used?

    A list of every cookie on the store, grouped by purpose — not a general line about "improving your experience".

  3. 03

    For what purpose, and on what basis?

    The purpose of each category, and that non-essential categories only run with the visitor's consent.

  4. 04

    Who receives the data, and where is it processed?

    The third parties that set cookies on your store, and whether data leaves the Kingdom, since PDPL restricts cross-border transfers.

  5. 05

    How long does it last?

    How long each cookie lasts, and how long the visitor's choice is kept before they are asked again.

  6. 06

    How can the visitor change their mind?

    Where to find the settings to withdraw consent, and how to exercise the rights to access, correct and delete their data.

This template is a starting point, not legal advice. Check it against how your store actually processes data before you publish it.

The template

Cookie policy template

Everything in [square brackets] is a blank for your store's details. The four categories are the same as the Arqam360 consent banner's: necessary, analytics, marketing and preferences.

Cookie Policy

Last updated: [date of last update]

1. Who we are
This policy explains how [store name] ("we") uses cookies and similar technologies on [store URL]. The organisation responsible for processing your data is [registered legal name], commercial registration number [CR number], of [address]. To contact us about this policy or your personal data: [privacy email address].

2. What cookies are
Cookies are small text files your browser saves on your device when you visit a website. We also use similar technologies, such as pixels, tracking tags and browser local storage, and in this policy we call all of them "cookies". Some of these can identify you directly or indirectly, so we treat them as personal data under Saudi Arabia's Personal Data Protection Law (PDPL).

3. The categories we use
We group the cookies on our store into four categories:
- Necessary: the store cannot work without them — keeping your cart, signing you in, protecting the site, and remembering your cookie choice. They are always on and cannot be switched off in the cookie settings.
- Analytics: help us understand how visitors use the store, such as which pages are visited most and where visits come from. They only run after you consent.
- Marketing: used to show you ads closer to your interests and to measure our ad campaigns, and may be set by advertising platforms we work with. They only run after you consent.
- Preferences: remember your choices, such as language and display settings. They only run after you consent.

4. Cookies used on our store
[Insert a table of every cookie your store sets, with five columns: cookie name, who sets it, category, purpose, and how long it lasts.]
[Example row: cookie name | provider | Analytics | purpose | duration]

5. Legal basis
We rely on your consent to run analytics, marketing and preference cookies, and we do not run them before you consent. For necessary cookies we rely on [the legal basis you rely on, confirmed with your legal adviser].

6. Who receives the data
Some cookies collect data on behalf of organisations we work with: [names of providers, such as analytics and advertising providers and the store platform]. This data may be processed outside Saudi Arabia, in [countries or regions], with the following safeguards: [safeguards applied to transfers outside the Kingdom].

7. How long we keep it
Each cookie lasts for the period shown in the table in section 4. We keep your cookie choice for [consent period, such as 365 days], then ask you again.

8. How to control cookies
On your first visit, a banner lets you accept, refuse, or choose the categories you allow one by one. You can change your choice or withdraw your consent at any time from [where your store's cookie settings are, such as the icon at the bottom of the page]. You can also delete or block cookies in your browser settings; blocking necessary cookies may stop parts of the store from working.

9. Your rights
Under the PDPL you have the right to know the purpose and legal basis of the processing of your data, to access your data, to ask for it to be corrected or deleted, and to withdraw your consent at any time. To exercise any of these rights, email [privacy email address] or use [link to your data request form], and we will reply within [response time]. You may also file a complaint with the Saudi Data and AI Authority (SDAIA).

10. Changes to this policy
We may update this policy when the cookies we use change, and we publish the date of the last update at the top. [If we add a new category or change the purpose of an existing one, we will ask for your consent again.]

Contact: [privacy email address] · [phone number]

After you copy

Three steps to make the policy true for your store

  1. 01

    Fill section 4 from a real scan

    Do not write the cookie list from memory. The free scanner opens your store, lists the cookies and trackers it finds sorted into the same four categories, and marks anything it cannot match as unknown.

    Scan your store free
  2. 02

    Complete your privacy policy

    A cookie policy is part of your privacy policy, not a replacement for it. Create an Arabic and English privacy policy with the free generator.

    Create a privacy policy
  3. 03

    Link the policy from your banner

    Visitors should reach the policy from the banner itself. In the Arqam360 banner you add your cookie policy link in the dashboard, and it appears on the banner and in the visitor's settings panel.

    Consent banner for Salla stores

Related

Find out which cookies your store sets

The scan is free and only needs your store URL. Its result is what goes in section 4 of the policy.