Agency Guide
Manage multiple clients, team members, and billing from a single agency account.
Agency Registration
Create a dedicated agency account with multi-client capabilities.
Separate Signup
Agencies register at /register/agency — this is a separate flow from individual registration. You cannot upgrade an individual account to an agency.
Agency Name
Provide your agency name during registration. This appears in client dashboards and team invitations.
Key Differences
Agency accounts get Client Selector, Clients tab, Team tab, and cross-client overview. Individual accounts see a single-client dashboard.
Agency Dashboard
A bird's-eye view of all your clients' compliance status.
Cross-Client Stats
See aggregated consent rates, total domains, and compliance scores across all clients.
Client Grid
View all clients in a grid with their domain, plan status, and health score. Click any client to switch context.
Health Scores
Each client gets a health score (0-100) based on widget deployment, cookie scanning, policy coverage, and consent rates.
Client Management
Add, configure, and manage clients from your agency dashboard.
Manual Creation
Click 'Add Client' and enter client name, primary domain, and contact email.
Shopify & Salla Clients
When a Shopify or Salla store installs Arqam360 and links to your agency, they appear as clients automatically.
Linking Codes
Share a linking code with your client so they can connect their store to your agency account.
Auto-Link
If the client installs from a referral link, their store auto-links to your agency.
Unlink Client
Remove a client from your agency. Their data is preserved but they become independent.
Client Limits
Agency: 25 included client workspaces. Add extra clients at $15/month each.
Client ManagementStore Claiming
Link Shopify and Salla stores to your agency for unified management.
Create Client
Add a new client in your agency dashboard with their store URL.
Select Platform
Choose Shopify or Salla to generate a platform-specific linking code.
Share Code
Send the linking code to your client. They enter it in their store's Arqam360 settings.
Linked
Once linked, the store appears under your client with full management access.
Linking Status
Track linking progress: Pending, Linked, or Failed. Re-generate codes if they expire.
Per-Client Configuration
Each client has isolated settings — changes to one never affect another.
Client Selector
Use the dropdown in the sidebar to switch between clients. All dashboard tabs (widget, analytics, logs) update to show that client's data.
Isolated Settings
Widget appearance, cookie categories, domains, policies, and DSAR settings are fully independent per client.
Team Management
Invite team members and control what they can access.
Sending Invitations
Go to the Team tab and click 'Invite Member'. Enter their email, assign a role, and optionally scope access to specific clients.
Roles
- Admin — Full access to all clients and settings. Can invite/remove team members.
- Manager — Can manage assigned clients (widget, analytics, logs). Cannot access billing or team settings.
- Viewer — Read-only access to assigned clients' dashboards and reports.
Client Access Scoping
Restrict team members to specific clients. Managers and viewers only see the clients you assign them.
Revoking Access
Remove a team member's access instantly from the Team tab. Their personal account remains intact.
Team ManagementTeam Member Experience
How team members join and navigate between personal and agency accounts.
Accepting Invitations
Team members receive an email invitation with a link. Clicking it creates their account (if new) or adds the agency to their existing account.
Account Switcher
Team members with both a personal and agency account can switch between them using the Account Switcher in the sidebar.
Context Switching
When acting on behalf of the agency, all actions (widget changes, analytics views) are scoped to the selected client.
Agency Workflows
Streamline your agency operations with recommended workflows for client onboarding, configuration templates, and handoff procedures.
Client Onboarding
Standard workflow: Create client → Configure widget → Verify domain → Deploy → Hand off dashboard access.
Create Client
Go to Clients tab → Add Client. Enter the client name, domain, and industry.
Configure Widget
Select the client from the sidebar, then customize their banner style, colors, and cookie categories.
Deploy & Verify
Install the widget on the client's site and verify the domain. Run a cookie scan to categorize trackers.
Hand Off
Invite the client's team as viewers so they can monitor consent analytics and compliance status.
Configuration Templates
Set up one client perfectly, then replicate the configuration for similar clients. Use the same cookie categories, banner style, and compliance settings across clients in the same industry.
Agency Routing Rules
Configure consent forwarding rules that apply across all clients or target specific clients. Rules control which platforms receive consent signals.
Global Rules
Rules without a client scope apply to all clients under your agency. Useful for agency-wide compliance policies.
Client-Specific Rules
Scope rules to individual clients for per-client platform requirements. Client rules override global rules.
Rule Priority
Rules are evaluated in priority order (lowest number = highest priority). First matching rule wins per integration.
Agency Billing
One pricing tier built for agencies managing multiple clients.
Agency — $399/mo (or $299/mo billed yearly)
25 included client workspaces, 5 domains per client, 15 team seats. White-label dashboard, server-side events, Audiences (1st-party data activation), managed onboarding, and dedicated support.
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Extra Clients
Add clients beyond the 25 included at $15/month per additional client. No hard cap.
Managing Your Subscription
Upgrade, downgrade, or manage payment methods via Settings → Billing.
Agency BillingReady to scale compliance for your clients?
Start managing multiple clients from a single agency dashboard. 14-day free trial, no credit card required.
Looking for individual features?
See our User Guide for widget setup, analytics, compliance, and more.